Cloud Innovus Privacy Policy

Introduction

Welcome to Cloud Innovus! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our cloud computing services.

Information We Collect

Personal Information

When you interact with our services, we may collect personal information, including but not limited to:

• Contact Information: Name, email address, phone number, and physical address.

• Account Information: Username, password, and security questions.

• Payment Information: Credit card details, billing address, and transaction history.

Non-Personal Information

We also collect non-personal information that cannot be used to identify you, such as:

• Usage Data: Information about how you use our services, including access times, pages viewed, and the type of browser used.

• Technical Data: IP address, device type, operating system, and unique device identifiers.

How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To set up and maintain your account, process transactions, and provide customer support.

• Improving Services: To analyze usage patterns and improve our services, features, and user experience.

• Communication: To send you updates, promotional materials, and other information related to our services.

• Security: To monitor and enhance the security of our services, detect and prevent fraud, and ensure compliance with our policies.

How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.

• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a subpoena or court order, or to protect our rights and property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to protect your personal information, including:

• Encryption: We use encryption to protect sensitive information transmitted online.

• Access Controls: We restrict access to your personal information to authorized personnel only.

• Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

• Deletion: You can request that we delete your personal information, subject to certain exceptions.

• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.

International Data Transfers

If you are accessing our services from outside your country of residence, your information may be transferred to, stored, and processed in a different country where our servers are located. By using our services, you consent to such transfers. Cloud Innovus has its headquarters in Miami, USA, and London, UK, and adheres to applicable data protection laws in these jurisdictions.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cloud Innovus

Miami Office

• Miami USA
• [email protected]

London Office

• London UK
• [email protected]